Hello! Welcome to our Privacy Policy. It’s based on this template from Shopify, but we’ve revised it heavily to try and:

• Simplify it and put it in plain language where we can.
• Remove references to creepy things we don’t do, like selling your data to third parties.
• Add in some specific references to services and tools that we use, so you can have more information about how your information is being used.

In writing this policy, we took inspiration from Tilted Windmill Press’ delightful Privacy Policy, as well as the PlainLanguage.gov Privacy Policy.

Wizard Zines (10868795 Canada Inc) Privacy Policy

Last updated: August 12, 2025

This Privacy Policy describes how Wizard Zines (10868795 Canada Inc) (which we will also refer to as the "site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or buy from https://wizardzines.com (the "site") or otherwise communicate with us. For purposes of this Privacy Policy, "you" and "your" means you as the user of Wizard Zines, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing our website, you agree to the collection, use, and disclosure of your information as described in our Privacy Policy. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our services, we collect, and have collected over the past 12 months, personal information about you from a variety of sources, as described below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide products and services, and comply with legal obligations.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our site and use our services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number. We do not need your phone number for PDF orders, Shopify requires it but feel free to enter a fake phone number.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through our website.

Some features of our site (like placing an order) may require you to provide information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Cookies

We also automatically collect certain information about your interaction with Wizard Zines  ("usage data"). To do this, we may use cookies, pixels and similar technologies ("cookies"). Usage data may include information about how you access and use our site and your account, including the device, and network connection you use, and your IP address.

We may also permit third parties and services providers to use cookies on our site. For specific information about the cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. 

Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. If you find that removing or blocking cookies makes any part of our site not work for you, please let us know, and we’d be happy to help troubleshoot it.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our site and services, such as Shopify.
• Our payment processors, such as PayPal, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, in order to fulfill orders.
• When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, “Third Party Websites and Links”.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to fulfill orders, including to process your payments, ship or email your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send opt-in marketing communications by email
• Security and Fraud Prevention. Shopify’s fraud prevention tools use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.
• Communicating with you. We may use your personal information for things like customer support and requesting reviews of products you’ve bought from us. 

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). For example:
  • Shopify, to operate our online store
  • White Squirrel, an independent fulfillment company based in Everett, WA, USA, to ship our physical orders.
  • PirateShip, to transmit order information to White Squirrel
  • ConvertKit, to send emails
  • SendOwl, to fulfill digital (PDF) orders
  • Sufio, for invoicing
  • EAS EU Compliance, for managing VAT
  • Fera, to manage reviews
• When you request or consent to sharing information with third parties, such as to ship you products or if you use social media widgets or login integrations.
• In the case of a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), and to enforce any applicable terms of service.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Category of Personal Information

• Identifiers such as basic contact details and certain order and account information
• Commercial information such as records of your purchases
• Internet or other similar network activity, such as usage data

User Generated Content

Wizard Zines may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of Wizard Zines, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

If you would like a review you have posted removed, please let us know and we’d be glad to help.

Third Party Websites and Links

This privacy policy covers information collected on this website only. It does not apply to other sites you reach through our site. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

Children's Data

We do not have information specifically for children on our website. This site is not intended to solicit or collect information of any kind from children under age 16. If you believe that we have received information from a child under age 16, please contact us at support@wizardzines.com.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide our products and services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. While these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law, we agree with these values and will do our best to abide by them and comply with any requests you make about any personal information of yours that we have access to.

These rights come from the European Union General Data Protection Regulation (GDPR) “Rights of the data subject”:

• Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the site.
• Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform our services or provide the goods reasonably expected by an average individual.
• Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal. You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as soon as we can.

Complaints

If you have questions, concerns, or complaints about how we process your personal information, please contact us at support@wizardzines.com. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

VAT Compliance and Data Collection

To ensure compliance with European Value-Added Tax (VAT) regulations, we use a third-
party service provided by EAS Project (easproject.com) for VAT reporting. This service
collects and processes certain sales data from our checkout process solely for the purpose
of VAT reporting to European tax authorities. The information collected includes:
Transaction details (e.g., product or service purchased, amount paid)
Customer information (e.g., billing and shipping address, VAT identification number if applicable)

Purpose of Data Collection

The collected data is used exclusively for:

• Calculating and reporting VAT owed to European tax authorities
• Ensuring compliance with relevant VAT laws and regulations

Data Security

EAS Project employs robust security measures to protect your data during transmission
and storage. We have entered into a data processing agreement with EAS Project to
ensure that your data is handled securely and in accordance with applicable data
protection laws.

Data Sharing

We do not share your personal data with EAS Project for any purpose other than VAT
compliance. Your data will not be sold, rented, or disclosed to third parties for marketing or other purposes.

More information

For any questions or concerns regarding the handling of your VAT data, please contact
EAS directly at support@easproject.com or visit their website at easproject.com for more
information.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at support@wizardzines.com or 4388 Rue Saint-Denis Suite 200 #333, Montreal, QC, H2J 2L1, Canada.